Terms & Conditions

Reservations:
A non-refundable and non-transferable deposit of 25% of the tour price is payable at the time of making your reservation. The balance of the tour price is payable 12 weeks prior to departure or as agreed by the parties in writing. Where hotels or any other supplier has terms and conditions that differ from the above in respect of extra deposit amounts to be paid then those hotels and supplier terms and conditions will prevail. We reserve the right to cancel any reservations for which the total amount payable to Itravelafrica.com has not been received by the due dates in which event funds already paid will be forfeited. Reservations will only be considered firm bookings when the deposit has been received by us. In the event of a quote having been made and confirmed by Itravelafrica.com but no deposit having been received from the tour operator, travel agency or client by Itravelafrica.com, Itravelafrica.com reserves the right to change the hotel accommodation or services to another hotel or to alternative services in the event that availability at the original hotel or for the specific services are no longer available. The price of the new hotel or services may vary from the original price quoted and any increase in price will be borne by the booking party.

Cancellations:
All deposits are non-refundable and non-transferable. Clients cancelling within 12 – 8 weeks of arrival will forfeit 25% of the total reservation cost, within 8 – 4 weeks of departure 50% of the total reservation cost and within 4 weeks 100% of the total reservation costs. Where hotels and any other supplier have terms and conditions that differ from the above in terms of cancellation amounts and the dates pertaining to the cancellation then those hotels and supplier terms and conditions will prevail. All cancellations are to be received in writing by e-mail.

Insurance:
Itravelafrica.com strongly recommends that all clients purchase travel insurance policies covering personal accident and loss, medical expenses, emergency repatriation, baggage loss and loss of funds through cancellation or curtailment of package booked.

Special requests:
Should you have any special requests, these should be conveyed to us at time of booking. Although every effort will be made to comply with any special requests, Itravelafrica.com cannot, under any circumstances, guarantee that these requests will be honoured.

Amendments:
Amendments made within 12 weeks of departure will attract the applicable cancellation fee of 25%. Should a booking be confirmed and changed, there will be an amendment fee of 25% of the total amount of the booking changed where the amendment is for the same level of service. Where hotels and any other supplier have terms and conditions that differ from the above in terms of amendment with amounts and dates pertaining to the amendment differing, then those hotels and supplier terms and conditions will prevail.

Documentation:
It is the responsibility of each client to ensure that they are in the possession of the correct documentation prior to departure from their home country. Itravelafrica.com does not accept any responsibility for any consequences of any nature whatsoever, arising from the client failing to ensure that he/she complied with the necessary health/passport/visa/re-entry permit requirements. Passports must be valid for a minimum of six (6) months after the intended return date. It is recommended that at the time of travel 3 blank passport pages are left available in passports for requisite visas.

Rates and Availability:
Itravelafrica.com will not take any responsibility for a change of price quoted. Prices can change without notice and are subject to availability at time of payment. Itravelafrica.com will also not take responsibility for any price increases caused by currency fluctuations and these increases shall be borne by the client. In the case of late payment Itravelafrica.com reserves the right to change any or all travel and accommodation arrangements to fit in with available space for the purchased services and shall provide the next best possible services where available.

Indemnity:
By booking with Itravelafrica.com the party booking automatically agrees and accepts that Itravelafrica.com will not be held liable for any form of loss, death or injury whatsoever as suffered by the client, whether this loss, death or injury be of a personal nature, a material nature or be of a third party nature.
The client in turn has no right of claim against Itravelafrica.com for any loss of any nature whatsoever as stipulated above

By booking with Itravelafrica.com the party booking automatically accepts all Itravelafrica.com’s terms and conditions as mentioned above as well as any other terms and conditions that may be added, altered or amended in the future.